Our Help Documentation site is now online.

You can now search for many of our commonly asked questions right from our help site.

I admit it’s a little empty right now, but we will be continually updating it so fret not 🙂

Give it a try. Click on the Get help section at the top of the page and then select help docs.

You can also get there quickly by going to

Help Docs Preview

Help Docs Preview

It’s the little vulnerabilities of a website that can be more dangerous than the big ones. They’re the ones that go unnoticed. Vulnerabilities that the bad guys are just waiting to exploit.

That’s why we decided to  include Security Checks on all Managed Website Plans.

We look for a number of vulnerability updates and address issues like CSRF (Cross-Site Request Forgery), XSS (Cross-site scripting), RFI (Remote File Inclusion). That’s just to name a few. This way we are able to detect the most recent security holes and notify you to act on the problem in a timely manner.

The Security Check scans the pages on your website and compares the code against the known malware knowledge base and performs a blacklist check with a number of services, like Google Safe Browsing, Norton Safe Web, ESET, etc.

All this along with our included uptime site monitoring provides a powerful set of tools to help keep you online and out of the dark on the security of your website.

The Security Check doesn’t clean your site for you, but will provide us with valuable information that we can can pass along to you with our suggested solution so you can make a more informed decision on what to do next.

Find answers fast

We are excited to announce that we are putting together a searchable knowledge base for our customers.

Many people prefer to find answers themselves before contacting support, and with an online knowledge base this will help you find answers to more common questions you may have.

We hope this will provide you with some of the quick answers you are looking for when you need them.

You’ll be the first to know as soon as it goes live.


Social Login

We are proud to announce that you can now login or register with your social account like Twitter, Facebook or Google.

Using this will make it easier for you to login because you don’t have to remember yet another username and password.

If you already have an account at Shinybot, linking your page is easy. Just login in and under “My Social Account” you will see an option to connect one of your accounts.